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Terms and Conditions

Concert ticket is not included in the cost, unless otherwise stipulated.

No additional charges at any of Park and Ride facilities.

All Park and Ride buses or vehicles are strictly nonsmoking and no alcohol / drugs / firearms permitted (by law)

No refreshments available on the buses.

Stabus & Events Park and Ride take no responsibility for lost property.

Regrettably buses do not have facilities for disabled patrons.

Travelers travel at own risk. 

There is no adult supervision on the buses. 

Events Park and Ride is a third party initiative.

Stabus is covered with Passenger Liability Insurance.

 

Refunds And Cancellations

You may cancel any booking submitted to us for tickets that have not yet been issued to you at any time prior to the date of the event to which such booking pertains by sending a cancellation notice to This email address is being protected from spambots. You need JavaScript enabled to view it. or calling our Customer Care Centre on +27 082 442 1602. When you cancel your booking you must provide us with the relevant booking number. Following receipt of your booking cancellation or returned tickets, we will refund you the face value paid for the relevant tickets (or, if a discounted ticket, then instead the discounted ticket price paid), provided that reasonable cancellation charges may be charged and deducted from such refund. Unless otherwise stipulated and depending on the prevailing circumstances the following cancellation charges may apply:
- If the cancellation occurs more than 30 days prior to the event a 15% cancellation fee will apply;
- If the cancellation occurs less than 30 but more than 7 days prior to the event a 50% cancellation fee will apply;
- If the cancellation occurs less than 7 days prior to the event a 100% cancellation fee will apply;
- Notwithstanding the aforesaid, if you can provide us with suitable documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his/her death and/or hospitalisation, no cancellation fee will apply in respect of the cancellation of such person`s ticket.
Should the client arrive later than the stipulated final departure time no refund will be applicable.

 

 

 

 

 

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